JOB PURPOSE STATEMENT
The primary purpose of the Project Manager is to oversee and manage IT consulting projects from initiation to completion, ensuring successful delivery within scope, budget, and timeline. This role involves coordinating cross-functional teams, managing client relationships, and applying best practices in project management to deliver high-quality solutions that meet client needs. The Project Manager is responsible for identifying project risks, developing mitigation strategies, and ensuring effective communication among stakeholders to achieve project goals and enhance client satisfaction.
KEY DELIVERABLES:
| Key Performance Area: | Duties: |
| 1. Project Planning and Execution | · Develop comprehensive project plans outlining scope, objectives, deliverables, and timelines.
· Define project tasks and resource requirements. · Allocate project resources and manage resource allocation throughout the project lifecycle. · Monitor and track project progress against the plan, adjusting as necessary. |
| 2. Stakeholder Management |
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| 3. Risk Management | · Identify potential project risks and develop risk mitigation strategies.
· Monitor risk factors and implement contingency plans as needed. · Conduct regular risk assessments and update risk management plans. |
| 4. Quality Assurance and Control | · Establish quality standards and criteria for project deliverables.
· Conduct quality assurance activities to ensure deliverables meet established standards. · Review and approve project deliverables before final submission to clients. |
| 5. Budget Management | · Develop and manage project budgets, ensuring costs are controlled and within allocated funds.
· Monitor project expenditures and identify cost-saving opportunities. · Provide regular financial reports to stakeholders and management |
| 6. Client Relationship Management | · Build and maintain strong relationships with clients, understanding their needs and expectations.
· Act as the primary point of contact for clients, addressing inquiries and concerns promptly. · Ensure client satisfaction through effective project delivery and issue resolution. |
| 7. Reporting and Documentation | · Prepare and deliver regular project status reports to stakeholders and management.
· Maintain comprehensive project documentation, including plans, reports, and meeting minutes. · Ensure all project documentation is accurate, up-to-date, and accessible to relevant parties. |
| 8. Continuous Improvement | · Identify areas for process improvement within project management practices.
· Implement best practices and lessons learned from previous projects. · Promote a culture of continuous improvement within the project team. |
JOB REQUIREMENTS:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Project Management Professional (PMP) certification or equivalent (e.g., PRINCE2, CAPM) is preferred.
- Additional certifications in Agile methodologies (e.g., Certified ScrumMaster, PMI-ACP) are advantageous.
- 3-5 years of experience in project management, preferably in the IT consulting industry.
- Proven track record of successfully managing and delivering IT projects on time, within scope, and within budget.
- Experience in managing cross-functional teams and working in a matrix organization.
- Demonstrated experience in risk management, quality assurance, and stakeholder management.
- Proficiency in project management software (e.g., Microsoft Project, Jira, Trello).
- Strong understanding of IT systems, software development lifecycle (SDLC), and Agile methodologies.
- Knowledge of relevant technologies and tools used in IT consulting projects.
- Ability to travel as needed for client meetings and project requirements.
- Adaptability and flexibility to work in a fast-paced and dynamic environment.
- Strong client focus and customer service orientation.
- Ability to work independently and as part of a team.